10 Strawberry Street 52 Pc Coupe Dinnerware Set, Service for 8, White,SM-5200-CP-W

I ordered the 10 Strawberry Street, 52 Pc. Coupe Dinnerware Set, Service for 8, White, SM-5200-CP-W. The package arrived on time but there were six pieces with flaws (rough edges on the underside of 5 dinner plates and a serving bowl with a black speck embedded in the glazing). I followed the manufacturer’s instructions to request replacements and received all six replacement pieces in top quality shape.Their customer service was GREAT. They told me exactly what to do to obtain the replacements, kept me posted on the status and sent the replacements as promised and on time. I did not have to return the flawed items.The entire set of dishes is beautiful, lightweight, perfect for everyday use or casual entertaining and a great value for the money. I especially like that there are a 8 small bread plates and 8 small bowls in addition to the dinner plates, salad plates and soup/salad bowls. Those smaller pieces are rarely included in a pre-packaged set. I am very pleased with the product and more importantly, their responsive customer service and commitment to quality.